Nick and his Belgian Malinois, Echo, are delighted to lead one of the most dedicated, loving, and passionate teams in pet care. Starting as a resort associate in 2021, Nick found his core values aligned perfectly with Pet Paradise and quickly worked his way up, leaving no stone unturned when it comes to watching over your babies. Nick is ecstatic to serve the people and pets of Charlotte and looks forward to meeting every single one.

Cassie Thomson started her journey at Pet Paradise in 2016. She has been in the customer service industry for about 9 years, but it wasn't until she started working with Pet Paradise that she found her real passion for animals. Her favorite thing about the job is forming a personal bond with each of the dogs and the clients. When she's not at work, she enjoys adventuring and relaxing with her friends and her dog, Harley.

Kayleigh joined the Pet Paradise family in 2014, working as a resort associate before working her way up to Front of House Manager. Kayleigh has over 10+ years in customer service and has a passion for animals which led her to where she is today! She loves the bonds she creates with all of the guests and clients. In her free time, she spends her days exploring new places with her pup Nova and spending time with her family & friends.

Holley joined the Pet Paradise family in 2014. Took on a leadership role  as back of house Supervisor in 2015. Where her hard work and dedication to the staff and pups has made her a valued member to our Charlotte team. In 2022, is now an Assistant Manager. Holley is proud to be part of a management team that truly cares about every detail. From customer service to pet care and our wonderful staff. When not working: she enjoys family time, old movies, thrifting and all things vintage, with lots of cuddles from her crew in-between.

Darian joined the Pet Paradise team in May of 2023 as a FOH associate. He has always had a passion and love for animals and immediately felt at home with the Charlotte Airport team. When he isn't at work loving on all the pups he enjoys going on adventures and playing with his own dog Luna.

Hello! My name is Jenifer, and I have been with Pet Paradise since June 2022. I love training because it is so rewarding to watch a dog learn new commands and I get to see the progress from the first day until their go home day. I have the opportunity to make a difference in the parents' and dogs' lives. I'm apart of helping them understand and to be able to communicate better with each other and build a long-lasting bond. Seeing and hearing the parents' exciting reactions when they see their dog(s) making progress each session makes me happy and I am helping save dogs from going to shelters for not having proper training.